Contact Owala

CONTACT

Request assistance

Contact information and order details that help us respond efficiently.

Information to include

For an existing order, include the order number and the email used at checkout. For a product question, include the product name or page URL. Payment options are the methods displayed at checkout.

Customer support

Email: support@owalalicfe.shop
Phone: 208-898-6446
Support availability: Weekdays 9 AM to 5 PM

Returns

Eligible items may be returned 30 days after delivery. Review the Refund Policy before sending an item to 3967 Maple Ave, Altoona, Pennsylvania, 16601, United States.

Order timing

Order processing normally takes 1–2 business days. Estimated delivery is 3–5 business days after processing. The published Shipping Policy contains the complete terms.

Business information

Legal operator: Playworld
Business address: 3967 Maple Ave, Altoona, Pennsylvania, 16601, United States
Storefront: owalalicfe.shop

Store operator

Owala is an online store operated by Playworld. The official storefront is owalalicfe.shop.